eMaintenance gives you remote control over your Canon device. It cuts down your administrative burdens, reduces machine downtime and save the environment.
There are 2 types of eMaintenance services:
1. Free services:
eMeter Reading: Canon knows the number of copies you have made and will send you the invoices promptly.
eToner Management: Canon manages your toner inventory without you keeping stock.
2. Chargeable services: eProactive
Remote monitoring: Canon device will send error code for Canon engineers to take corrective actions.
Remote diagnosis: Canon device will examine components quality and take corrective actions.
* Includes eMeter Reading & eToner Management
MyCanon Portal
Have greater control over the fleet of Canon devices in your office. This personalised portal helps you do the following :
Log in for service
Order toner
Read your meter so you can submit the copy usages online
Self support on commonly asked questions
Give you an overview of the fleet of devices
Let you view what you have paid Canon in the last 6 months
Enable you to personalize the portal with your own company logo.
Repairs
Your product is not working? Take the following steps...
