Last Updated : 28-Aug-2007
Issue Number : 8000691001
Category : Error Messages
Description : Error message: [Release the lock switch, detach the USB cable and reconnect. Scanner driver will be closed.]
Error message: [Release the lock switch, detach the USB cable and reconnect. Scanner driver will be closed.]

Cause
The lock switch holding the carriage assembly is not released properly.

Solution
Disconnect the USB cable, move the lock switch to the unlocked position and re-connect the USB cable.

If the error message still displays even after the lock switch is properly released, the scanner may be defective. Contact your dealer or local Canon Service Center.

Try the following solution.
Related Information
Unlocking the scanner

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