Back of the Paper Is Smudged
01-Jul-2009
8200545000
Solution
Perform the Bottom Plate Cleaning to clean the inside of the printer.
NOTE
- When performing borderless printing, duplex printing, or too much printing, the inside may become stained with ink.
The procedure for performing bottom plate cleaning is as follows:
Bottom Plate Cleaning1. Open the printer driver setup window
2. Click Bottom Plate Cleaning on the Maintenance tab
The Bottom Plate Cleaning dialog box opens.
3. Load paper in the printer
As instructed in the dialog box, fold the A4 size or Letter size plain paper in half horizontally, and then unfold the sheet.
Load the paper into the rear tray in the portrait orientation with the crest of the crease facing down.
4. Perform the bottom plate cleaning
Make sure that the printer is on and click Execute.
Bottom plate cleaning starts.
NOTE
The paper cleans the inside of the machine as it feeds through the machine.
Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate Cleaning again.
- Cleaning the Protrusions Inside the Printer
If protrusions inside the printer are stained, wipe off any ink from the protrusions using a cotton swab or the like.
IMPORTANT
Be sure to turn off the power and disconnect the power plug before cleaning the printer.
