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iW Software Updates

Software Name
Purpose
iW Prepress Manager Version 1.3.3 A Service Pack 1
iWPPM_ver.1.3.3A_SP1
(Size: 7.38MB)

This service pack includes the fixes to the following issues:

  • Resolved the issue by which setting items did not fit into some Variable Print Editor dialog boxes under Windows 8.
  • Resolved the issue by which the [Binding Location] icon in the [Finishing] sheet of the [Settings for Entire Document] dialog box did not display properly under Windows 8.
  • Resolved the issue by which importing and printing specific data with Prepress Manager resulted in errors on some printers.
  • Resolved the error by which user-defined output paper sizes could not be used when switching from to a JDF printer from another manufacturer's printer during JDF output.
  • Resolved the issue by which scanning would fail when multiple TWAIN dll files (twain_32.dll) were present in the operating system.
iW Document Manager Ver.4.1 Service Pack 3
iWDM_Enterprise_4.1.9_SP3
(Size: 84.8MB)
This product is a software program which updates the program file of the document management application software "iW Document Manager Version 4.1" for Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista and Microsoft Windows Server 2003.
After this Service Pack 3 is installed, the version for iW Document Manager will be changed to "Version 4.1.9."

This program includes the updates to fix the following issues:

  • The problem that in an environment where more than a certain number of volume block files are created, you could not perform registering a document to a cabinet, or properly saving a document and then re-opening the document by displaying the error message "The import of the selected document may have not been finished. Try to perform the operation with the document again after a while.", or exporting the documents in the cabinet to Windows have been fixed.
    (Workgroup Environment/Enterprise Environment)
  • The problem that if you attempt to save a document in a cabinet, an internal error occurs on the network or memory allocation and it fails to save the document depending on the network or PC memory status has been fixed.
    (Workgroup Environment/Enterprise Environment)
  • The problem that if you use [Save As] to save an application document that you have checked out and edited in Document Manager Client in the "check out folder" with only its extension changed, the document you have saved with [Save As] in the "check out folder" is deleted when you check in the checked-out document has been fixed.
    (Workgroup Client Environment/Enterprise Client Environment)
  • The problem that if it fails to connect to a cabinet from Document Manager Client, the connection cannot be established by displaying the message "You are already connected to this cabinet." even when connecting to the cabinet is attempted again has been fixed.
    (Workgroup Client Environment)
  • The problem that if indexing documents other than image documents, for which un-indexed previous versions exist, from Scheduler, lock is not released has been fixed.
    (Enterprise Environment)
  • The problem that if the mouse is moved on Page Sorter View immediately after a process is selected in the change confirmation dialog box, which is displayed when Page Sorter View is selected after an annotation is edited in Image Document Viewer, unintentional moving of pages may occur has been fixed.
    (Workgroup Client Environment/Enterprise Client Environment)
  • The problem that if the number of folders created in a single cabinet (including created as well as deleted folders) exceeds 32,767 using Web Document Server, the folder list is not displayed normally when displaying the following or previous page from the current page from the folder list has been fixed.
    (Workgroup Web Environment/Enterprise Web and Web Viewer Environment)
  • The problem that if you accessing Web Document Server from the Web browser, selecting [Merge Document] in the content view and then specifying the second or subsequent page in the [Document to Add] list, a connection error occurs has been fixed.
    (Workgroup Web Environment/Enterprise Web Environment)
iW Document Manager Ver.4.1 Service Pack 3
iWDMClient_4.1.9_SP3
(Size: 29.8MB)
This product is a software program which updates the program file of the document management application software "iW Document Manager Version 4.1" for Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista and Microsoft Windows Server 2003.
After this Service Pack 3 is installed, the version for iW Document Manager will be changed to "Version 4.1.9."

This program includes the updates to fix the following issues:

  • The problem that in an environment where more than a certain number of volume block files are created, you could not perform registering a document to a cabinet, or properly saving a document and then re-opening the document by displaying the error message "The import of the selected document may have not been finished. Try to perform the operation with the document again after a while.", or exporting the documents in the cabinet to Windows have been fixed.
    (Workgroup Environment/Enterprise Environment)
  • The problem that if you attempt to save a document in a cabinet, an internal error occurs on the network or memory allocation and it fails to save the document depending on the network or PC memory status has been fixed.
    (Workgroup Environment/Enterprise Environment)
  • The problem that if you use [Save As] to save an application document that you have checked out and edited in Document Manager Client in the "check out folder" with only its extension changed, the document you have saved with [Save As] in the "check out folder" is deleted when you check in the checked-out document has been fixed.
    (Workgroup Client Environment/Enterprise Client Environment)
  • The problem that if it fails to connect to a cabinet from Document Manager Client, the connection cannot be established by displaying the message "You are already connected to this cabinet." even when connecting to the cabinet is attempted again has been fixed. (Workgroup Client Environment)
  • The problem that if indexing documents other than image documents, for which un-indexed previous versions exist, from Scheduler, lock is not released has been fixed.
    (Enterprise Environment)
  • The problem that if the mouse is moved on Page Sorter View immediately after a process is selected in the change confirmation dialog box, which is displayed when Page Sorter View is selected after an annotation is edited in Image Document Viewer, unintentional moving of pages may occur has been fixed.
    (Workgroup Client Environment/Enterprise Client Environment)
  • The problem that if the number of folders created in a single cabinet (including created as well as deleted folders) exceeds 32,767 using Web Document Server, the folder list is not displayed normally when displaying the following or previous page from the current page from the folder list has been fixed.
    (Workgroup Web Environment/Enterprise Web and Web Viewer Environment)
  • The problem that if you accessing Web Document Server from the Web browser, selecting [Merge Document] in the content view and then specifying the second or subsequent page in the [Document to Add] list, a connection error occurs has been fixed.
    (Workgroup Web Environment/Enterprise Web Environment)
iW Document Manager Ver.4.1 Service Pack 3
iWDMWorkgroup4.1.9_SP3
(Size: 57.8MB)
This product is a software program which updates the program file of the document management application software "iW Document Manager Version 4.1" for Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista and Microsoft Windows Server 2003.
After this Service Pack 3 is installed, the version for iW Document Manager will be changed to "Version 4.1.9."

This program includes the updates to fix the following issues:

  • The problem that in an environment where more than a certain number of volume block files are created, you could not perform registering a document to a cabinet, or properly saving a document and then re-opening the document by displaying the error message "The import of the selected document may have not been finished. Try to perform the operation with the document again after a while.", or exporting the documents in the cabinet to Windows have been fixed.
    (Workgroup Environment/Enterprise Environment)
  • The problem that if you attempt to save a document in a cabinet, an internal error occurs on the network or memory allocation and it fails to save the document depending on the network or PC memory status has been fixed.
    (Workgroup Environment/Enterprise Environment)
  • The problem that if you use [Save As] to save an application document that you have checked out and edited in Document Manager Client in the "check out folder" with only its extension changed, the document you have saved with [Save As] in the "check out folder" is deleted when you check in the checked-out document has been fixed.
    (Workgroup Client Environment/Enterprise Client Environment)
  • The problem that if it fails to connect to a cabinet from Document Manager Client, the connection cannot be established by displaying the message "You are already connected to this cabinet." even when connecting to the cabinet is attempted again has been fixed. (Workgroup Client Environment)
  • The problem that if indexing documents other than image documents, for which un-indexed previous versions exist, from Scheduler, lock is not released has been fixed.
    (Enterprise Environment)
  • The problem that if the mouse is moved on Page Sorter View immediately after a process is selected in the change confirmation dialog box, which is displayed when Page Sorter View is selected after an annotation is edited in Image Document Viewer, unintentional moving of pages may occur has been fixed.
    (Workgroup Client Environment/Enterprise Client Environment)
  • The problem that if the number of folders created in a single cabinet (including created as well as deleted folders) exceeds 32,767 using Web Document Server, the folder list is not displayed normally when displaying the following or previous page from the current page from the folder list has been fixed.
    (Workgroup Web Environment/Enterprise Web and Web Viewer Environment)
  • The problem that if you accessing Web Document Server from the Web browser, selecting [Merge Document] in the content view and then specifying the second or subsequent page in the [Document to Add] list, a connection error occurs has been fixed.
    (Workgroup Web Environment/Enterprise Web Environment)
iW Document Manager Ver.4.1.10
Workgroup Service Pack 2 for iW360 Ver.2.0
iWDM360Workgroup4.1.10_SP2
(Size: 48.3MB)
This product is a software program which updates the program file of the document management application software "iW Document Manager Version 4.1" (supplied with iW360 Version 2.0) for Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista and Microsoft Windows Server 2003.
After this Service Pack 2 is installed, the version for iW Document Manager will be changed to "Version 4.1.10."

This program includes the updates to fix the following issues:

  • The problem that in an environment where more than a certain number of volume block files are created, you could not perform registering a document to a cabinet, or properly saving a document and then re-opening the document by displaying the error message "The import of the selected document may have not been finished. Try to perform the operation with the document again after a while.", or exporting the documents in the cabinet to Windows have been fixed.
    (Workgroup Environment)
  • The problem that if you attempt to save a document in a cabinet, an internal error occurs on the network or memory allocation and it fails to save the document depending on the network or PC memory status has been fixed.
    (Workgroup Environment)
  • The problem that if you use [Save As] to save an application document that you have checked out and edited in Document Manager Client in the "check out folder" with only its extension changed, the document you have saved with [Save As] in the "check out folder" is deleted when you check in the checked-out document has been fixed.
    (Client Environment)
  • The problem that if it fails to connect to a cabinet from Document Manager Client, the connection cannot be established by displaying the message "You are already connected to this cabinet." even when connecting to the cabinet is attempted again has been fixed. (Client Environment)
  • The problem that if the mouse is moved on Page Sorter View immediately after a process is selected in the change confirmation dialog box, which is displayed when Page Sorter View is selected after an annotation is edited in Image Document Viewer, unintentional moving of pages may occur has been fixed.
    (Client Environment)
  • The problem that if the number of folders created in a single cabinet (including created as well as deleted folders) exceeds 32,767 using Web Document Server, the folder list is not displayed normally when displaying the following or previous page from the current page from the folder list has been fixed.
    (Workgroup Web Environment)
  • The problem that if you accessing Web Document Server from the Web browser, selecting [Merge Document] in the content view and then specifying the second or subsequent page in the [Document to Add] list, a connection error occurs has been fixed.
    (Workgroup Web Environment)

Service Pack 1
  • The problem that if you disable and then enable again Full Text Search for a cabinet which is available for this search functionality in iW Document Manager Administrator, the Full Text Search schedule does not work correctly has been fixed.
    (Workgroup Environment)
  • The problem that iW Document Manager Client aborts when a document with a large number of pages stored in the box of an iR device is displayed multiple times from iW Document Manager Client was fixed.
    (Client Environment)
iW Document Manager Ver.4.1.10
Client Service Pack 2 for iW360 Ver.2.0
iWDM360Client4.1.10_SP2
(Size: 21.1MB)
This product is a software program which updates the program file of the document management application software "iW Document Manager Version 4.1" (supplied with iW360 Version 2.0) for Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista and Microsoft Windows Server 2003.
After this Service Pack 2 is installed, the version for iW Document Manager will be changed to "Version 4.1.10."

This program includes the updates to fix the following issues:

  • The problem that in an environment where more than a certain number of volume block files are created, you could not perform registering a document to a cabinet, or properly saving a document and then re-opening the document by displaying the error message "The import of the selected document may have not been finished. Try to perform the operation with the document again after a while.", or exporting the documents in the cabinet to Windows have been fixed.
    (Workgroup Environment)
  • The problem that if you attempt to save a document in a cabinet, an internal error occurs on the network or memory allocation and it fails to save the document depending on the network or PC memory status has been fixed.
    (Workgroup Environment)
  • The problem that if you use [Save As] to save an application document that you have checked out and edited in Document Manager Client in the "check out folder" with only its extension changed, the document you have saved with [Save As] in the "check out folder" is deleted when you check in the checked-out document has been fixed.
    (Client Environment)
  • The problem that if it fails to connect to a cabinet from Document Manager Client, the connection cannot be established by displaying the message "You are already connected to this cabinet." even when connecting to the cabinet is attempted again has been fixed.
    (Client Environment)
  • The problem that if the mouse is moved on Page Sorter View immediately after a process is selected in the change confirmation dialog box, which is displayed when Page Sorter View is selected after an annotation is edited in Image Document Viewer, unintentional moving of pages may occur has been fixed.
    (Client Environment)
  • The problem that if the number of folders created in a single cabinet (including created as well as deleted folders) exceeds 32,767 using Web Document Server, the folder list is not displayed normally when displaying the following or previous page from the current page from the folder list has been fixed.
    (Workgroup Web Environment)
  • The problem that if you accessing Web Document Server from the Web browser, selecting [Merge Document] in the content view and then specifying the second or subsequent page in the [Document to Add] list, a connection error occurs has been fixed.
    (Workgroup Web Environment)

Service Pack 1
  • The problem that if you disable and then enable again Full Text Search for a cabinet which is available for this search functionality in iW Document Manager Administrator, the Full Text Search schedule does not work correctly has been fixed.
    (Workgroup Environment)
  • The problem that iW Document Manager Client aborts when a document with a large number of pages stored in the box of an iR device is displayed multiple times from iW Document Manager Client was fixed.
    (Client Environment)
iW Prepress Manager Ver.1.2.1A SP1
iWPPM_ver.1.2.1A_SP1.zip
The problem that connection information for "Booklet Trimmer-C1" which is an accessory for the imagePRESS C7000VP/C6000 series could not be obtained has been resolved.
iW Publishing Manager Ver.3.1.0 Service Pack 1A for iW360 V2.0a
iWPM310_SP1A_iW3602a
This service pack resolved a problem where some restrictions on printing and editing documents may be imposed if the [Require a password to open this document] option is enabled in the [Set PDF Password] dialog box when an iW document is converted to PDF.
Notes for iW Document Manager Gateway 4.1 SP1
Notes_iWDMGW4.1_SP1
This notes explain the phenomenon where a dialog appears and installation is aborted and the remedy.
iW Document Manager Ver.4.1.7 Service Pack 2
iWDM_4.1.7_SP2
(Size: 500KB)
This product is a software program which updates the program file of the document management application software "iW Document Manager Version 4.1" for Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista and Microsoft Windows Server 2003 Windows Server 2003.
After this Service Pack is installed, the version for iW Document Manager will be changed "Version 4.1.7."

This program includes the updates to fix the following issues:

  • The problem that iW Document Manager Client aborts when the print settings for an in-box document of an iR device to which the finisher is not attached are changed from iW Document Manager Client or the print settings for an in-folder job document are changed by specifying the device environment similar to printing from iW Document Manager Client was fixed.
  • The problem that iW Document Manager Client aborts when a document with a large number of pages stored in the box of an iR device is displayed multiple times from iW Document Manager Client was fixed.
iW Publishing Manager Ver.3.1.0 SP1
iWPM_3.1.0_SP1A
(Size: 4.5MB)

This product is a software to update the program file for Publishing Manager, an application software to assist printing documents.

Resolved a problem where some restrictions on printing and editing
documents may be imposed if the [Require a password to open this document] option is enabled in the [Set PDF Password] dialog box when an iW document is converted to PDF.

iW Document Manager Ver.4.1.6 Client SP1 for iW360 ver.2.0
iWDM_4.1.6_SP1
iWDM_4.1.6_SP1_B
(Size: 16MB each)

This product is a software program which updates the program file of the document management application software "iW Document Manager Version 4.1(supplied with iW360 Version 2.0) for Microsoft Windows 2000 (Windows 2000),Microsoft Windows XP (Windows XP), Microsoft Windows Vista (Windows Vista)
and Microsoft Windows Server 2003 (Windows Server 2003).

This version of Service Pack 1 is now also compatible with Windows XP Service Pack 3, Windows Vista Service Pack 1.
After this Service Pack is installed, the version for iW Document Manager will be changed Version 4.1.6.

iW Document Viewer Ver.1.0.0
iWDMViewer100
(Size: 16MB)

iW Document Viewer is an application for displaying and printing iW document files (.iwd files) created using Canon iW Publishing Manager.
Compatible versions of iW Publishing Manager are:

  • iW Publishing Manager Version 3.0
  • iW Publishing Manager Version 3.1

This product is compatible with:

  • Microsoft Windows 2000 Professional SP 4
  • Microsoft Windows XP Home Edition SP 2/3
  • Microsoft Windows XP Professional* SP 2/3
  • Microsoft Windows Vista Home Basic* SP None/1
  • Microsoft Windows Vista Home Premium* SP None/1
  • Microsoft Windows Vista Business* SP None/1
  • Microsoft Windows Vista Enterprise* SP None/1
  • Microsoft Windows Vista Ultimate* SP None/1
* Only 32-bit edition is supported
iW Scan Manager Ver.4.1.2
Service Pack 1

ScanMgrSP1
(Size: 38MB)

This Service Pack is compatible with the following version:
- iW Scan Manager Version 4.1.1 UK

This Service Pack resolves the following problems found in iW Scan Manager.

  • The error message, "No worksheet is available" is displayed and the process stops.
  • The process stops when Document Capture Panel is started.
  • When an iR job is executed repeatedly, iW Scan Manager stops operating or stops due to an error.
  • An error may occur during execution due to another cause.
  • The problem where a document is not divided properly when the original is read using the patch code sheet included in Document Scanner DR Series has been resolved.
  • The problem where a temporary file with a duplicated name is created in the export folder when PDF export is executed has been resolved.
  • The problem where the index value in "Tag" at the previous release is entered in the index at the next release has been resolved.
  • The problem where scanning is not performed using "Kofax Hardware VRS Card for Canon DR-X10C" has been resolved.
  • The problem where a PDF file other than the Canon image PDF output from an iR device was imported by selecting [Import from IR-Device] from the Document Capture Panel, the specified PDF file would be deleted from the import target folder has been resolved.
  • The following Operating systems are now supported in this version.
    - Windows XP Home Edition Service Pack 3
    - Windows XP Professional (*) Service Pack 3
    - Windows Vista Home Basic (*) Service Pack 1
    - Windows Vista Home Premium (*) Service Pack 1
    - Windows Vista Ultimate (*) Service Pack 1
    - Windows Vista Business (*) Service Pack 1
    - Windows Vista Enterprise (*) Service Pack 1

* Only 32-bit Editions are supported.

iW Document Manager Ver.4.1.4 Client Service Pack 1
ClientSP1
(Size: 50MB)

This software updates the program file of the document management application software "iW Document Manager Version 4.1" for Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista and Microsoft Windows Server 2003.
This version of Service Pack 1 is now also compatible with Windows XP Service Pack 3, Windows Vista Service Pack 1.
After this Service Pack 1 is installed, the version for iW Document Manager will be changed "Version 4.1.4."

This program includes the updates to fix the following issues:

  • The problem that if you change the retention period of a folder in Document Manager Administrator and click [Execute Now] in the [Document Expiration] dialog box without saving the changed retention period, expired documents are not processed correctly has been fixed.
  • The problem that if you backup a log for "n Day(s) before" or "n Month(s) before" in the [Delete and Backup Logs] dialog box in Document Manager Administrator, the specified log is not output has been fixed.
  • The problem that if you disable and then enable again Full Text Search for a cabinet which is available for this search functionality in Document Manager Administrator, the Full Text Search schedule does not work correctly has been fixed.
iW Document Manager Ver.4.1.4 Personal Service Pack 1
PersonalSP1
(Size: 32MB)
iW Document Manager Ver.4.1.4 Workgroup Service Pack 1
WorkgroupSP1
(Size: 100MB)
iW Document Manager Ver.4.1.4 Enterprise Service Pack 1
EnterpriseSP1
(Size: 130MB)
iW Document Manager Ver.4.0.16 Patch Module 80
PatchModule80
(Size: 218KB)

iW Document Manager Version 4.0 Patch Module 80 is software that updates the "iW Document Manager Version 4.0" program file to provide a solution to the following problems.
<iW Document Manager Workgroup Server>

  • If you upgrade Windows XP SP2 to SP3 on a computer where shared cabinets exist, the following problems will occur:
    - No more shared cabinets can be created
    - Remote cabinets cannot be browsed or registered when registering cabinets
    - Registered remote cabinets cannot be connected to
iW Document Manager Ver.4.0.16 Service Pack 4
Service Pack 4
(Size: 219KB)

iW DM SP4 updates the program file of the document management application software "iW Document Manager Workgroup Server Version 4.0" for Microsoft Windows XP Service Pack 2 (Windows XP SP2) This program includes the updates to fix the following issues:
<iW Document Manager Workgroup Server>

  • If you upgrade Windows XP SP2 to SP3 on a computer where shared cabinets exist, the following problems will occur:
    - No more shared cabinets can be created
    - Remote cabinets cannot be browsed or registered when registering cabinets
    - Registered remote cabinets cannot be connected to
iW Document Manager Client for MEAP ver.1 Updates
Service Pack 1
(Size: 15.8MB)
Service Pack 1 updates the "iW Document Manager Client for MEAP Version 1.1" program file to provide a solution to the following problem:

  • Some operations may not execute properly in an environment with Document Manager Service Pack 2.
  • The following messages may be displayed if a file is sent from two or more MEAP clients in Document Manager Client for MEAP:
    An error has occurred. Contact the system manager for details.<3333>
    An error has occurred. Contact the system manager for details.<5>
  • If such file formats as PDF, PDF(OCR), or PDF(compact+OCR) is sent simultaneously from two or more different MEAP clients in Document Manager Client for MEAP, the stored PDF may wrongfully integrate pages from the sent PDFs.
  • If such file formats as PDF(OCR) or PDF(compact+OCR) is sent from the MEAP Client in Document Manager Client for MEAP, the OCR process is conducted without orientation or angle corrections.
  • The following message may be displayed if MEAP Client is used to send in MEAP Client for Document Manager Client for MEAP:
    An error has occurred. Contact the system manager for details.<12010>
  • The following message may be displayed if login is attempted to a cabinet of Document Manager with date type specified as selectable user index:
    An error has occurred. Contact the system manager for details.<3333>
  • The settings information and history for the Favorite button will be inherited

The functions of Document Manager Client for MEAP support the following devices that are released after Document Manager Client for MEAP Version 1.1:

  • iR C5180/4580/4080/6870/6870i/5870/5870i
  • iR 7095
iW Document Manager ver.4 Updates
Patch Module 1
(Size: 107kB)

Patch Module 1 updates the "iW Document Manager Version 4.0" program file to provide a solution to the following problem:

  • After the installation of Windows Server 2003 Service Pack 1, the main functions of iW Document Manager do not operate because of enhanced securities such as firewalls introduced by Windows Server 2003 SP1
iW Document Manager ver.4 Updates
Service Pack 2
(Size: 187MB)
Service Pack 2 updates the "iW Document Manager Version 4.0" program file to provide a solution to the following problems:

[iW Document Manager Client/Administrator]

  • The important functions of iW Document Manager may not be operable after Windows Server 2003 Service Pack 1 (hereafter referred as to Windows Server 2003 SP1) is installed because of security enhancements such as Firewall introduced in Windows Server 2003 SP1.
  • When the Batch Import (Automatic Import) function is used, some imported files may not be opened although they seem to have been correctly imported into iW Document Manager, depending on your PC environment.
  • When the default printer is set to a shared printer (network printer), it may be changed to DM Driver after binders are created.
  • Creating binders from a PDF file may fail when the file name contains ",".
  • Searchable characters may not be searched in some documents for which an index is already created.
  • User index may not be sorted in the list display.
  • The following display methods when binders are opened in the Binder Viewer and PDF is opened in the Document Viewer.
    - Thumbnail display for PDF and iwd files
    - Display for the size of windows and custom zoom
  • A failure may occur in PDF files that are created using the security function of Adobe Acrobat 7 and signed PDF files.
  • If executing [Export Properties] from Document Manager Administrator causes an error, the files of the top level of the target directory remain untouched. However, all other files within folders are deleted.
  • When importing documents using Canon iW Image Driver, the volume may not be properly stored.
  • The backup cabinet cannot be restored to the PC other than the one from which the cabinet backup is made.

[iW Document Manager Text Search Administrator]

  • The indexing process may stop when the [Settings] menu -> [Buffer Settings] is set to [Large Quantity of Documents] in iW Document Manager Text Search Administrator.
  • When a large quantity of documents is registered, indexing may not be performed in some documents.
iW Document Manager 2002 R3 Updates
Device Information Pack 9
(Size: 1.32MB)

Canon's Device Information Pack (DIP) 9 is used for newly adding iR machines and for handling, displaying and printing documents stored in Boxes, on iW Document Manager Client, or iW Box Document Registration Manager.
Before installing this, iW Document Manager Client and/or iW Box Document Registration Manager must already be installed. iW Document Manager 2002 R3 Service Pack 3 or later also must be installed prior to this. (The software revision shows "R3.4" or later after Service Pack 3 or later is installed.)
The iR machines that are allowed to be newly added for registration by installing this product are as follows:

  • Color Network Printer Unit-C2
iW Document Manager 2002 R3 Updates
Service Pack 4
(Size: 96.2MB)
iW Document Manager R3 Service Pack 4 is used to update program files of "iW Document Manager 2002 R3.1" and "iW Document Manager 2002 R3.2" and "iW Document Manager 2002 R3.4", which are capable of running under Microsoft Windows XP/2000/Me/98/NT 4.0. The respective application software changes to "iW Document Manager R3.5" after this Service Pack 4 is installed.

  • Service Pack 4 contains fixes for Service Pack 1 and Service Pack 3, so you do not need to install the previous Service Pack. If you use iW Gateway Lite, you should install iW Document Manager Gateway 2002 R3 Service Pack 3 included within.
  • When you install iW Gateway Lite after installing Windows XP SP2, you should add iW Gateway Lite to [Exceptions] in [Windows Firewall] dialog box. Please see "Operations After Installing Windows XP Service Pack 2" in Readme provided with "iW Document Manager Gateway 2002 R3 Service Pack 3 for Lite."
  • If you install this Service Pack 4 in an iW Document Manager Server environment, you must also install this Service Pack 4 in iW Document Manager Clients accessing the cabinets on the server. A mixed environment of Service Pack 1 or Service Pack 3 and Service Pack 4 is not supported.
  • When you have installed this Service Pack 4, you will not need to install Device Information Pack 2 - Device Information Pack 4.
  • This Service Pack 4 contains all fixes provided by Patch Module 2. You need not install any patch module that is already installed prior to installing Service Pack 4 after installation of Service Pack 4.


This software contains updates of the program files for the issues listed below.

[iW Document Manager Client/Administrator]
  • It is corrected to operate in the environment where Microsoft Windows XP Service Pack 2 is installed.
  • The following problem is corrected: in an environment where iW Document Manager 2002 R3.2 SP3 is installed, when you open a file displayed in the Hit List of full text search, specified keywords are not properly highlighted.

[Box Registration Manager]

  • The problem that occurs when [Creates Quick View Image during Registration] on the [Settings] tab is selected is corrected.
  • The following problem is corrected: the document that includes a single quotation mark(s) in the document name cannot be registered.
iW Document Manager 2002 R3 Updates
Patch module 2
(Size: 2.08MB)
R1.1/R3.2 Patch Module 2 contains modifications to solve the following problems known to occur in iW Document Manager 2002 R1.1/R3.2 when processing PDF files created by Adobe Acrobat 6.0.

  • It solves the problem which occurs in iW Document Manager when importing specific PDF files into iW Document Manager Client and Binder Viewer.
  • It solves the problem that annotations such as movies and/or sounds attached to a PDF document are lost when the PDF document is merged to a Binder document.
iW Document Manager Gateway ver.4 Updates
Service Pack 1
(Size: 3.56MB)
Service Pack 1 corrects the following issues:

  • When a highly compressed PDF file is sent by a Canon machine, a memory error can occur while the image data is being processed.
  • When a file is sent multiple times to an environment in which the Windows Server 2003 Service Pack 1 has been installed and used in combination with Windows Server 2003, attempts to store the file can fail.
  • When a highly compressed PDF file is sent by a Canon machine, the job enters and remains in a “being saved” state, not moving to the next stage.

iW Document Manager Gateway ver.4 Updates
Service Pack 2
(Size: 11MB)
Service Pack 2 corrects the following issues:

  • Supports these new Canon devices:
    CLC 5151 / CLC 4040 / iR C4580i / iR C4080i / iR C3380 / iR C3380i / iR C2880 / iR C2880i / imagePRESS C1 / iR 1022i / iR 1022iF / iR 2020i / iR 2016i / iR 3025 / iR 3025N / iR 3045 / iR 3045N / iR 3035 / iR 3035N / iR 3030 / iR 3030N / MF 7170i
  • Supports these Canon devices equipped with the following piggyback printer controller:
    Canon Color Network Printer Unit-J1 / Canon Color Network Printer Unit-H1 / Canon PS-GX100 / Canon imagePRESS Server Q1
    * The devices without the Send function needs the advanced option of the Send function.
  • The following types of documents, which are available with devices released after iW Document Manager Gateway Version 4.0, are able to be stored into a folder of Document Manager without creating image data or creating thumbnails; Outlined PDF, digital signatured PDF, Time Stamped PDF, and other new file formats available with the newly released devices.
  • When sending [PDF(Compct)] from Canon devices, a memory error may occur while the image is being processed.
  • When sending [PDF(Compct)] from Canon devices, store processing job may hang in [Storing] status, and the process may not progress. with Windows Server 2003, attempts to store the file can fail.
  • When the document is continuously transmitted, processing job may fail to store documents, under Windows Server 2003 Service Pack 1.

iW Gateway 2002 R3 Updates
Patch Module 1
(Size: 1.20MB)
This patch fixes the problem where connection by FTP sometimes becomes impossible when successively storing high volumes of FAX/Scan data from Canon devices.

iW Gateway 2002 R3 Updates
Service Pack 3

(Size: 5.04MB)
This is a service pack for R3.1 and R3.2. Changes made by applying this service pack:

  • iW Gateway 2002 R3.1 can receive documents from these devices and store them to folder in iW Document Manager: iRC3220, iRC3200(ver.54.01 or later), iR2270, iR2870,iR3570, iR4570
  • iW Gateway operates under Windows XP Service Pack 2 after manually configuring the Windows Firewall on a PC to which Windows XP Service Pack 2 with the security enhancement features is applied.
  • If a PDF file containing more than 50 pages is transferred from iRC3220 or iRC3200 (Ver.54.01 or later) to iW Gateway, the file can now be stored and the operation no longer ends with an error.
  • If Address Book created by iW Gateway 2002 R3.1 is exported to an iR machine and is sorted in the control panel of the IR machine, addresses do not disappear from the list in the Address Book.
iW Scan Manager ver.4 Updates
Service Pack 3

(Size: 7.65MB)
This service pack resolves the following problems:

  • Exporting documents repeatedly in iR Import Job
    When executing Export documents for iR Import Job function, it was necessary to re-execute a job manually every time a process is repeated.
  • Number of OCR fields in iR Import Job
    Error occurred when the number of OCR area exceeds 128 per single iR Import Job process.
  • Availability of using Index data as a file name for Export Job
    It is possible to use the index of a specified index field as a file name of a document to be exported in Export settings for the following 2 types of Jobs.
    - Scanning/Importing Jobs
    - Search Jobs
    When using the index of a specified index field as a file name of a document to be exported for these Jobs, it is necessary to specify the worksheet to be used. Select [User's Selection] in the [Worksheet Selection Dialog box] upon creating the job.
  • Releasing Searchable PDFs
    An error occurred when a specific image is released when [Enable Searchable PDF] is enabled in the PDF settings. This problem was resolved. The default settings for the [Enable Searchable PDF] switch regarding a new release will be OFF when this Service Pack is implemented.
  • The settings are not inherited from iW Scan Manager 2002
    When upgrading from iW Scan Manager 2002 to iW Scan Manager Version 4.0, the following settings were not automatically inherited.
    - Release settings of jobs
    - [Target Setup] settings
  • Application error when exiting iW Scan Manager
    An application error occurred when iW Scan Manager was exited.
  • Creating Auto-indexing scan job
    When specifying Auto-indexing scan job, the [new] button in [Distribution Rules List] was enabled.
    In Auto-indexing scan job, you cannot conduct auto distribution releasing with iW Document Manager as a target.
  • Form Recognition for Automatic indexing batch
    When using Automatic indexing batch, a registered form could not be recognized.
  • CheckDigit Settings for CODABAR
    The specified content of the advanced settings for CODABAR barcode is not reflected to the output.
  • Worksheet Compression Message for iR Jobs
    Message confirming worksheet compression is displayed while iR jobs are being processed, and the repeat process had been terminated.
  • Installation to Locations Other than C Drive
    A fault occurs when releasing to iW Document Manager while iW Scan Manager is installed in locations other than C drive.
  • Dividing a Document with Form
    A fault occurs when dividing a document using Form, while using a patch with multiple forms registered.
  • Exporting From an iR Job
    Unable to export index data when importing PDF documents from an iR device. Also, the characters in the file names of the file to be exported cannot be specified correctly when importing PDF documents from an iR device. These problems have been resolved. Correction in regards to exporting from an iR device has been done, to operate with [Find Next all], instead of specifying with [File Exists].
  • Memory leak of iR Import Job
    In situations when using iR Import Job, a memory leak occurs.
  • Dividing a Document with Image Window
    When dividing a document with Image Window after conducting index edit in the worksheet, the document is not divided properly.
  • Implementation of Vertical Noise Elimination Function
    To perform Auto-Indexing for a text that is being extracted by OCR and simultaneously removing heavy vertical linear blots, Vertical Noise Elimination Function has been added.
iW Scan Manager 2002 R2 Updates
Patch Module 1

(Size: 8.12MB)
This patch module resolves the following problems:
  • Enables release of Index Data (Index Type:9-digit numerals) from iW Scan Manager to the User Index Data (Index Type:IntegerUnsigned Integer/Floating Point Decimal) of iW Document Manager. The Index Data (Index Type:9-digit numerals) can be converted from Canofile for Windows to iW Scan Manager format, and therefore can be released as the User Index Data of iW Document Manager. For this purpose, it is necessary to match the Index Name and the Index Type of iW Document Manager as set up by iW Document Manager Administrator, with the Field Name and the Field Type in the current library of Canofile for Windows.
  • A problem is resolved to shorten the time taking to login to the destination cabinet in iW Document Manger when large number of folders have been created in the cabinet.
  • [High Speed] Mode is added so that release processing time is shortened without Thumbnails of documents to be created. ([High Speed] Mode is selected by default.)
iW Scan Manager 2002 R2 Updates
Patch Module 2

(Size: 8.13MB)
R2.0 Patch Module 2 has corrected the problem where the description within PATH of Autoexec.bat is overwritten by the installer of iW Scan Manager Interface V2 when it is used under Windows 95, Windows 98, Windows 98SE, or Windows ME environment. Patch Module 1 does not modify and additional changes within the iW Scan Manager Interface.
iW Publishing Manager Professional Edition Ver.1.2 Updates
Service Pack 1

(Size: 19.8MB)
This service pack resolves the following problems:
1. Corrections concerning drawing/printing/binding
  • Pages that had been scanned and exported to PDF format may not be printed with PS printers
  • Incorrect display of preview and print results when PDF is imported into Publishing Manager under the following circumstances:
    - An environment where Acrobat 7.0.5 or Adobe Reader 7.0.5 is installed.
    - When creating iW document with Canon iW Document Writer.
  • After data is imported, a specific part of the file may be displayed reversed upward, downward, to the left or to the right.
  • Imported PDF file containing embedded fonts may be incorrectly displayed with drawing characters.
  • When an inserter is inserted into the book cover, and printed with a printer with an EFI controller, stapling problem may occur.
2. Corrections concerning import/export
  • When a PDF file is imported into an environment with Acrobat 7 installed, an error may occur.
  • Numeral characters including decimal points may not be identified correctly.

3. Correction concerning device

  • Information in an address list file may not be displayed when an initial character is selected using the Remote UI address list display method, printer panel and the imported address list file created with Hot Folder Manager from the Remote UI.

4. Correction concerning Help

  • Deleted descriptions regarding combinations that were not displayed in the [Combination] list in [Front Cover/Inserted Sheet Settings].
iW Publishing Manager Ver.2.0 Updates
Service Pack 1

(Size: 3.32MB)
This service pack resolves the following problems:

  • Incorrectly displaying the preview and the print result when a PDF file has been imported into iW Publishing Manager under the following circumstances:
    - An environment where Acrobat 7.0.5 or Adobe Reader 7.0.5 is installed.
    - iW document created with Canon iW Document Writer.
  • iW Publishing Manager not being able to start up in Windows XP environment where the jukebox software "iTunes for Windows" is installed.
iW Publishing Manager Ver.2.0.1 Updates
Patch Module 2

(Size: 11.6MB)
This patch module resolves the following problems:

  • A fault of incorrectly displaying the preview and the print result when a PDF file has been imported into Publishing Manager under the following circumstances:
    - An environment where either Acrobat 7.0.5, Adobe Reader 7.0.5, or a later version is installed.
    - iW document created with Canon iW Document Writer.
  • A fault where a Type1 font is changed to an incorrect character, in a PDF file imported to Publishing Manager by drag and drop, then exported with [With Print Settings in PDF Format] selected.
  • A fault where a certain character is changed to an incorrect character, in a iW document created with Canon iW Document Writer and font data is not embedded.
iW Publishing Manager 2003 R2 Updates
Service Pack 1

(Size: 68.6MB)
This service pack supports document printing and is compatible with Microsoft Windows Server 2003/XP/2000/Me/98/NT 4.0.
iW Publishing Manager 2003 R2 Updates
Service Pack 2

(Size: 7.21MB)
This service pack supports document printing and is compatible with Microsoft Windows Server 2003/XP/2000/Me/98/NT 4.0. Please install Service Pack 1 before installing this.
 
 
 

Network Utilities

Software Name
Windows
Macintosh
Unix
95/98/Me
NT4.0
2000
XP
2003
Vista
MAC OS 8.6-9.x
MAC OS X
Sun Solaris2.5+
Canon NetSpot
Ver.3.3.3
4.22MB
 
 
Ver.3.3.3
6.13MB
 
Ver.3.3.3
1.66MB
Canon NetSpot Console
       
Canon NetSpot Device Installer
   

Ver.3.13 (r3138)(1)
7.04MB

  Ver.3.13 (r3138)
3.4MB
Ver.3.13 (r3138)
2.16MB

Ver.3.13 (r3137)(1)
7.04MB

  Ver.3.13 (r3137)
3.4MB
Ver.3.13 (r3137)
1.81MB
Canon NetSpot Device Installer
 
Canon NetSpot Job Monitor
Ver.5.20
9.32MB
         
Canon NetSpot Plug-in for Tivoli NetView
    Ver.2.10
156KB
         
Ver.2.10
456KB
Canon NetSpot Plug-in for HP OpenView Node Manager
 
Ver.2.10
255KB
         
Ver.2.10
1.26MB
Canon NetSpot Plug-in for CA UniCentreTNG
 
Ver.2.10
124KB
           
Canon NetSpot Plug-in for CA UniCenter TNG - Framework
 
Ver.2.10
809KB
           
Canon NetBIOS/NetBEUI Port Monitor
Ver.1.03
1.03MB
               
Canon LPR Utility
Ver.1.31E
815KB
               
Canon NetSpot Resource Downloader & Driver Add-on Module
Ver.2.41
6.38MB
Ver.1.11
947KB
         
Canon Device Status Extension (use with NetSpot Console)
 
 
Ver.1.21
683KB
Ver.1.21
683KB
Ver.1.21
685KB
       
JBIG Viewer
Ver.1.40
2.37MB
   
Ver.1.40
1.13MB
Ver.1.40
1.12MB
 
Canon Network ScanGear
Ver.2.21 (3) (4)
8.42MB
     
Canon Color Network ScanGear
   
Ver.2.61(4)
23.80MB
     
Canon LPR2
Ver.2.22E(1)
6.32MB
       
DIAS
Ver.1.41(1)
5.86MB
Ver.1.70(2)
6.40MB
       
 
 

Note:

(1) Windows 95 is not supported.
(2) For Win2k3(x64) & WinXP(x64) only
(3) Windows NT is not supported
(4) Windows 7 supported
 
 

Novell

Software Name
Novell 5.0 or higher
Canon NDPS Gateway
Ver.1.21
2.14MB